Support Center[via Lx7.ca]

Resources and assistance for Lx7 services.

Sovereign compute on Vancouver Island.

Documentation

Comprehensive guides and API documentation for all Lx7 services.

Community

Connect with other users and get help from the community.

Status

Check the current status of our services and infrastructure.

Contact

Get in touch with our support team for personalized assistance.

Getting Started: Your Path to Membership

The Factory is invite-only, but the process is straightforward. Here's exactly what to expect:

✅ What We're Looking For

  • Creative projects with fixed timelines - writing a book, building a tool, research with deadlines
  • Non-polarizing social presence - we curate for collaborative energy
  • LLM champions - people using AI in interesting, thoughtful ways
  • Self-sufficient builders - you ship, you don't need hand-holding
  • Makerspace mindset - you get the shared resource model

❌ Automatic Rejections

  • Political spam or rage-farming - we're building, not fighting
  • No clear project or timeline - "I want to play with AI" isn't enough
  • Expecting IT support - this isn't managed services
  • Wanting an API endpoint - we're about collaboration, not consumption
  • Can't commit to 3 months - this is for serious work, not experiments

The Application Process

Timeline: Usually 48-72 hours from submission to decision

  1. Submit Your Application - Fill out the form with your project details
  2. We Review Everything - Every application gets read by a human
  3. Quick Video Call - 15-minute conversation to meet you and your project
  4. Get Access - If it's a fit, you're in immediately
Start Your Application

What Happens After You're Accepted

  • Pay $100/month - No contracts, cancel anytime
  • Get immediate access - Web interface, mobile app, and API
  • Start collaborating - 70B-class models, no rate limits, full privacy
  • Join the community - Quarterly model voting, peer learning
  • Build freely - Upload files, multiple conversations, no surveillance

Questions about the process? Contact support

Frequently Asked Questions

How do I access The Factory?

After your membership is approved, you'll receive an email with instructions on how to access The Factory. You can use our web interface, mobile app, or API.

What models are available?

We run one community-chosen 70B model each quarter as our main model, plus a rotating smaller model for experimentation. Check our models page for current information.

Is my data private?

Absolutely. Your prompts never leave Vancouver Island. We don't log conversations or train on your data. Your privacy is fundamental to our sovereignty thesis.

Contact Support

If you can't find what you're looking for in our documentation or community forums, our support team is here to help.

Preferred Contact Methods

For membership inquiries, please contact membership@lx7.ca.

Service Status

All systems operational. Last updated: Today

For real-time status updates, visit our status page.