Account & Username Policy[via Lx7.ca]

How accounts work, data retention, and what happens when you cancel.

Membership Required

Lx7 is a subscription-based platform. Your account, username, and data are protected as long as you maintain an active paid membership.

Key principle: When your subscription ends, your account is suspended (login disabled) but preserved for 24 months. If you don't resubscribe within 24 months, your account and all data are permanently deleted.

How Access Works

Lx7 requires an active paid subscription to access the platform. When your subscription ends, your account is preserved but login is disabled until you resubscribe.

Status Can Log In Username Protected
Active Subscriber Yes Yes (indefinitely)
Cancelled (within billing period) Yes Yes
Subscription Ended No Yes (24 months)
Resubscribed Yes Yes
Benefactor Yes (lifetime) Yes (lifetime)
Your account is protected for 24 months after your subscription ends. This gives you time to decide if you want to return. Resubscribe anytime within 24 months to restore full access with all your data intact.

What Happens When You Cancel

Here's the complete timeline from cancellation to account deletion:

Subscription Ends
Your account is suspended. Login is disabled, but your username, profile, and all data are preserved.
24-Month Suspension Period
Your account remains intact. Resubscribe anytime during this period to restore full access immediately.
Warning Email Sent
30 days before deletion, you'll receive an email warning that your account will be permanently deleted.
30-Day Final Grace Period
Last chance to resubscribe and keep your account.
Account Deleted
Your account, username, profile, and all associated data are permanently deleted. This cannot be undone.
Deletion is permanent. After 24 months + 30 days, your account and all data are permanently deleted. If you want to use Lx7 again, you'll need to create a new account.

How to Keep Your Account

Option 1: Stay Subscribed

The simplest way to keep your account is to maintain any paid subscription. Even Colab Lite ($7 CAD/month) keeps your account active indefinitely.

Option 2: Resubscribe Within 24 Months

If you cancel or your subscription lapses, you have 24 months to resubscribe. Your account is preserved during this period. Resubscribe at membership.lx7.ca to restore full access with all your data intact.

Option 3: Become a Benefactor

Benefactors ($8,888 CAD one-time) receive lifetime access. Your account is never suspended or deleted regardless of activity.

After Deletion

Deletion is Permanent

Once your account is deleted, all data is permanently removed including your username, profile, uploaded files, and account history. This cannot be undone.

Returning to Lx7

If you want to use Lx7 after your account is deleted, you'll need to create a new account at membership.lx7.ca. Your old username may or may not be available.

Data Export

During the 24-month suspension period, you can resubscribe to regain access and export your data. Once deleted, data cannot be recovered. If you need a data export but can't resubscribe, contact membership@lx7.ca.

Username Rules

Frequently Asked Questions

What happens when my subscription ends?

Your account is suspended — login is disabled but all data is preserved. You have 24 months to resubscribe and restore full access. After 24 months, your account is permanently deleted.

Can I use Lx7 without a subscription?

No. Lx7 requires an active paid subscription for platform access. When your subscription ends, you cannot log in until you resubscribe.

Can I get my data back after deletion?

No. Deletion is permanent. We send a warning email 30 days before deletion — if you want to keep your data, resubscribe before the deletion date to restore access and export anything you need.

Can I change my username?

Yes, while your account is active. Go to settings.lx7.ca to update your username. Your old username is released when you change it (subject to a 30-day hold before others can claim it).

Contact

Questions about username policy or reclamation?